Référencement et avis clients ★★★★★ - Bofu Agence Marketing Web

SEO and customer reviews ★★★★★

Are your customers satisfied with your goods and services? Ask them to shout it loud and clear from every roof!

What is a customer review?

Customer reviews or customer references are information provided by customers to find out whether they are satisfied or dissatisfied with a product or service. This also relates to any general experience they've had with a company. Their opinions are a valuable resource for improving the customer experience and adjusting your actions to their needs.

Why is it important to get reviews from your customers?

Your customer reviews are one of the most important things for your business . They help improve product development, marketing, operations and much more.

Customer references also increase the credibility of your proposition and add notoriety to your business. They attract new customers and create strong ties with your existing customers, making it easier to build a solid entrepreneurial reputation.

However, this aspect is too often neglected by companies. Many businesses could find themselves short on sales or simply not retaining the right type of customer base because they haven't taken the time to listen to their customers. Listening to your customers and applying that information is the best way to move a business forward.

The best option to ensure you fully understand your product or service market is to obtain qualitative and honest customer feedback .

There are 5 main reasons why you would want to collect feedback:

  1. The engagement of your customers;
  2. Understand your customers;
  3. Improvement of your products and/or services;
  4. Obtain testimonials, reviews and references;
  5. Evaluate and improve your services.

How to get reviews from your customers?

Here are some great ways to collect feedback from your customers:

  • ·Call your customers regularly
  • Collect reviews on  Google My Business and on your social networks
  • Collect feedback during your live chat sessions
  • Provide feedback forms
  • Conduct email surveys of new and existing customers
  • Create a comments box on the order confirmation page
  • Create online surveys
  • Offer a gift or prize in exchange for feedback
  • Create a comments area for cart abandonment
  • Ask for feedback at the point of service

If you make sure to properly analyze the dialogue between you and your customers, it can become one of the biggest areas of growth for your business. Let us help you grow your business by collecting optimal feedback from your customers.

Want to take your Google My Business profile to the next level? Discover THE ULTIMATE GOOGLE MY BUSINESS 2022 GUIDE . Your reference to learn everything from A to Z about this tool which is essential for your local SEO in your organic growth and social proof strategy!

Ready to dominate SEO in 2023 and attract more traffic to your website ? Don't miss our ultimate guide to SEO in 2023 , an essential e-book that reveals all the winning strategies for optimal online visibility!

Learn how to improve your search engine rankings, attract a targeted audience, and propel your organic growth.

Click here to download your free copy and become an SEO expert in 2023! Don't miss this opportunity to transform your online presence and generate more success for your business . Download our guide now !


Structuring your business growth
by establishing a precise strategic plan, allowing it to accelerate its development
and generate a return on investment
fast and measured.


Learn more about our Google Partner Agency certification here.


Search Engine Optimization

We maximize your organic visibility on search engines with a comprehensive approach to SEO. We combine "On-Page" SEO, optimizing the content and structure of your site, with "Off-Page" SEO, strengthening your online presence through link and influence marketing.

Our expertise extends to Technical SEO for a high-performance and well-ranked site, Local & International SEO to target diverse audiences, and visual media optimization to maximize user engagement and visibility of your content.